Campus Support Coordinator (3rd shift) Customer Service & Call Center - Clinton, SC at Geebo

Campus Support Coordinator (3rd shift)

Job ResponsibilitiesAbout Whitten Regional CenterWhitten Regional Center is a residential facility of the South Carolina Department of Disabilities and Special Needs located in Clinton, SC serving residents with intellectual and developmental disabilities.
Performs duties designed to protect the property of assigned Regional Center and the rights of individuals against loss or injury due to disorderly acts, accidents, fires or other hazards.
Ensures the health, safety, accountability and developmental needs of the consumers through adherence to the ICF regulations, DDSN directives, and facility internal procedures.
Makes routine decisions to maintain normal operations, and as needed or instructed, notify the Facility Administrator/designee.
At the beginning of each shift, obtains residential coverage levels from each Residential Administrator providing assistance with campus wide coverage, ensuring each building is properly staffed according to DHEC standards.
Monitors coverage levels throughout each shift to ensure adequate staffing is maintained.
Patrols and monitors campus grounds; checks for fires, prowlers, vandalism or other unusual occurrences; makes rounds of buildings/units according to DDSN directives, ICF regulations, and facility internal procedures.
Conducts routine fire drills and emergency medical drills.
Completes daily log of issues arising on each shift, documenting important events (such as residential staffing levels; residential staff call-ins/OT/holdovers; issues regarding consumer illness, and/or behavioral episodes; physical plant issues; etc.
).
Sends communication to appropriate management staff for follow-up on noted deficiencies.
Provides on the spot correction(s) for noted deficiencies.
Assists staff as needed with programmatic issues, especially consumer behavioral issues, in accordance with the consumer's BSP.
Provides direct hands on individual care to all consumers as needed.
Follows sound professional techniques according to agency guidelines, rules and regulations.
Participates in training and provides guidance to consumers in the development of activities of daily living skills.
Monitors and transports consumers to and from programs, activities and off-campus appointments/trips.
Ensures the health and safety of each consumer while assigned to a residential building.
May be required to stay over or work an additional shift to ensure proper staffing levels are maintained to ensure the safety of consumers.
Contacts Facility Administrator /designer as soon as possible regarding notification following ICF regulations, departmental directives and regional center procedures.
Timely and accurately reports ANEs and Criticals to the Risk department and informs/places employees on administrative leave without pay (ALWOP).
Attends periodic meetings with other Campus Support Coordinators, switchboard operators and executive staff members to facilitate follow up of information, regarding facility procedures, events, policies.
Attends training as appropriate.
Performs other duties as assigned by the Facility Administrator.
The South Carolina Department of Disabilities and Special Needs offers an exceptional benefits package for FTE positions that includes:
15 days annual (vacation) leave accrual per year 15 days sick leave per year 13 paid holidays Paid Parental Leave Health, Dental, Vision, Long Term Disability, and Life Insurance State Retirement Plan and Deferred Compensation Programs Minimum and Additional RequirementsMinimum Requirements:
A high school diploma and management experience with business and/or leadership roles in federal, state, or private organization settings.
Preferred QualificationsKnowledge of the methods and techniques for securing buildings and grounds.
Ability to maintain peace and decorum.
Knowledge of the practices and techniques of safety, security and fire protection.
Ability to act quickly and intelligently in emergency situations.
Ability to adjust to fluctuating situations.
Ability to investigate accidents, disturbances and violations.
Ability to deal courteously and firmly with the general public, staff, and consumers.
Must have a strong knowledge of Regional Center policies/procedures and DDSN Directives.
Must be knowledgeable of ICF regulations, Therapeutic Options, CPR, Standard First Aid, and Defensive Driving.
Additional CommentsEEO Statement:
SC DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Employment Contingency:
Employment is contingent upon our receipt of the following required pre-employment screenings:
medical screening - to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept.
of Social Services' Child Abuse and Neglect Central Registry screening, and CMS List of Excluded Individuals/Entities screening; SC Dept.
of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials.
We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.
Immunization:
If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment.
All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.
State Disaster Plan:
In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.
Employee Referral:
The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program.
You may contact Human Resource for further information.
Supplemental Questions:
Supplemental questions are considered part of your official application.
Any misrepresentation will result in your disqualification from employment.
Please complete the State application to include all current and previous work history and education.
A resume will not be accepted nor reviewed to determine if an applicanthas met the qualifications for the position.
Recommended Skills Activities Of Daily Living (Ad Ls) Administration Cpr Content Management Developmental Disabilities Drilling Operations Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.